Frequently Asked Questions
Everything you need to know about Service Trade OS. Can't find an answer? Call us at (615) 757-5344.
What is Service Trade OS?
Service Trade OS is an all-in-one operating system designed for service contractors to manage leads, automate follow-ups, track jobs, send estimates, and get paid faster — all from one platform. It replaces multiple disconnected tools with a single, integrated system built specifically for contractors.
How does the 14-day free trial work?
You can activate a full-feature trial for 14 days with no credit card required upfront. You get access to all features during your trial. At the end of 14 days, you can choose to subscribe or your account will be paused. You can upgrade, downgrade, or cancel anytime.
Will this replace my current tools?
Yes. Service Trade OS is designed to replace multiple disconnected tools such as CRMs, texting platforms, invoicing apps, and job tracking systems. This saves time, reduces costs, and eliminates the headache of managing multiple subscriptions.
How quickly can I get started?
Most contractors are fully operational within 15 minutes. Our onboarding checklist guides you through adding your business info, creating your first lead, and sending your first estimate. Same-day setup is included for Founder members.
Does Service Trade OS help me get more jobs?
Yes. Automated lead response, missed-call text-back, and follow-up sequences ensure every opportunity is captured and followed up automatically. Contractors using these features report winning 2-3 additional jobs per month on average.
What is the Founder pricing?
Founder pricing is $19.99/month — locked forever. This special launch pricing is available to early adopters and will never increase, even as we add new features. Once founder spots are filled, pricing will increase to regular rates.
Can I cancel anytime?
Yes. There are no long-term contracts. You can cancel your subscription at any time, and cancellation takes effect at the end of your current billing period. We also offer a 30-day money-back guarantee for Founder members.
Is my business data secure?
Absolutely. Service Trade OS uses 256-bit SSL/TLS encryption for all data in transit, encryption at rest for stored data, and industry-standard security protections. We perform regular security audits and your data is backed up daily.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure payment processor, Stripe. Subscriptions are billed monthly and you can update your payment method anytime.
Do you offer support?
Yes! All plans include email support, and Founder members get priority support with faster response times. You can also call us directly at (615) 757-5344 during business hours.