Customer Support
We're here to help you get the most out of Service Trade OS. Reach out anytime — our team is ready to assist.
Phone Support
Speak directly with our team
Monday - Friday, 8 AM - 6 PM CST
Email Support
Get a response within 24 hours
We respond to all inquiries promptly
Live Chat
Instant help when you need it
Available during business hours
Look for the chat icon in your dashboard
Support Hours
Phone & Live Chat
Monday - Friday
8:00 AM - 6:00 PM CST
Email Support
24/7 Availability
Response within 24 hours
Billing & Refund Policy
30-Day Money-Back Guarantee
If you're not completely satisfied with Service Trade OS within the first 30 days, contact us for a full refund — no questions asked.
Subscription Management
You can upgrade, downgrade, or cancel your subscription at any time from your dashboard. Changes take effect at the end of your current billing cycle.
Need Billing Help?
For billing questions, refund requests, or payment issues, email us at [email protected] or call (615) 757-5344.
About Service Trade OS
Service Trade OS is a comprehensive business management platform built specifically for service trade contractors. We help contractors streamline operations, win more jobs, and grow their businesses.